Farah children -cancer association Privacy Policy Statement
This policy describes how and why Farah children -cancer association uses your personal information, how we protect your privacy when doing so, and your rights and choices regarding this information. We promise to respect any of your personal information which is under our control and to keep it safe. We aim to be clear when we collect your information about what we will do with it. Our use of personal information allows us to make better decisions, fundraise more efficiently and ultimately . This policy was last updated on 6th November 2020.
What personal information we collect
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).<br> We collect, store and use the following kinds of personal information:
- your contact details (including postal address, telephone number, e-mail address and/or social media identity);
- your name;
- your bank or credit card details where you provide these to make a payment;
- your date of birth;
- your gender;
- if you volunteer for us or apply for a job with us, information necessary for us to process these applications and assess your suitability (which may include things like employment status, previous experience depending on the context, as well as any unspent criminal convictions or pending court cases you may have);
- information about your activities on our website(s) or social media platforms when you interact with us, and about the device you use to access these, for instance your IP address and geographical location;
- information about events, activities and products which we consider to be of interest to you;
- information relating to your health (for example if you are taking part in or attending an event for health and safety purposes, as well as where you share your experiences of cancer with us);
- age, nationality and ethnicity information for monitoring purposes; and any other personal information you provide to us.
We collect information in the following ways:
Information you provide to us directly
Your information may be shared with us by third parties, for example:
- if a friend or family member signs you up for one of our events
- professional fundraising agencies;
- if you sign up as a volunteer for us through a Job Centre or external volunteering website;
- if you are a researcher and your information is shared with us by the principal investigator or institution.
- We also use information from the following sources:
- Social Media Communication, engagement and actions taken through external social media platforms that we participate on are subject to the terms and conditions as well as the privacy policies held with each social media platform respectively.
- Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, you might give us permission to access information from those services, for example when you publicly tag us in an event photo.
How we use personal information
As a large organization, carrying out many different tasks we use personal data for a wide number of purposes. We will use personal information to:
- provide you with the services, products or information you asked for;
- administer your donation or support your fundraising,
- keep a record of your relationship with us;
- understand how we can improve our services, products or information by conducting analysis and market research;
- manage our events;
- check for updated contact details against third party sources so that we can stay in touch if you move (see “Keeping your information up to date” below);
- to protect the health and safety of you, our staff, volunteers and other members of the public (also see “Covid Track & Trace” below)
- further our charitable objectives;
- register, administer and personalise online accounts when you sign up to products we have developed;
- send you correspondence and communicate with you, using traditional channels and via social media platforms
- process applications for funding and for administration of our role in the projects we fund;
- monitor the appropriate use of grant funds, including expenditure on individual salaries .
- administer our websites and to troubleshoot, perform data analysis, research, generate statistics and surveys related to our technical systems;
- test our technical systems to make sure they are working as expected;
- contact you if enter your details onto one of our online forms, and you don’t ‘send’ or ‘submit’ the form, to see if we can help with any problems you may be experiencing with the form or our websites;
- to communicate with you, including to respond to your request for information and provide you with more effective and efficient customer service;
- to improve the site
- for internal recordkeeping purposes;
- to secure the Sites and applications, and resolve app crashes and other issues being reported .
- We may also use your information to share information about services or products you have requested or to inform you of promotional offers that might be of interest.
How we keep your information safe
Specific consent
We ensure that there are appropriate technical and organizational controls (including physical, electronic and managerial measures) in place to protect your personal details. For example our online forms are always encrypted and our network is protected and routinely monitored.
Performance of a contract / take steps at your request to prepare for entry into a contract
We have a basis to use your personal information where we are entering into a contract with you or performing our obligations under that contract. Examples of this would be if you are buying something from us (for instance some branded merchandise or an event place), applying to work/volunteer with us, or being funded to undertake research.
Vital interests
We have a basis to use your personal information where it is necessary for us to protect life or health. For instance if there were to be an emergency impacting individuals at one of our events, or a safeguarding issue which required us to contact people unexpectedly or share their information with emergency services.
Legitimate interests
We have a basis to use your personal information if it is reasonably necessary for us (or others) to do so and in our/their “legitimate interests” (provided that what the information is used for is fair and does not unduly impact your rights).
We consider our legitimate interests to include all of the day-to-day activities Cancer Research Syria carries out with personal information. Some examples not mentioned under the other bases above where we are relying on legitimate interests are:
How we keep your information safe
We ensure that there are appropriate technical and organizational controls (including physical, electronic and managerial measures) in place to protect your personal details. For example our online forms are always encrypted and our network is protected and routinely monitored.
How long we keep your information for
We take into account various criteria when determining the appropriate retention period for personal data including:
- the purposes for which we process your personal data and how long we need to keep the data to achieve these purposes;
- how long personal data is likely to remain accurate and up-to-date;
- for how long the personal data might be relevant to possible future legal claims;
- any applicable legal, accounting, reporting or regulatory requirements which specify how long certain records must be kept
Complaints
If you are unhappy with any aspect of how we are using your personal information we’d like to hear about it. We appreciate the opportunity this feedback gives us to learn and improve. You can find out more and read our Complaints Policy on our web pages. You also have the right to lodge a complaint about any use of your information .
Changes to this policy
We may change this Privacy Policy from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on the Farah children -cancer association Website or by contacting you directly .
